Dentists

The front desk at your dental practice is where everything dental begins and ends. First impressions, patient care, phone etiquette and job knowledge are all areas that directly impact the overall success of your dental practice. 

We have developed a "Training Regime" for the dental administrators that will help maximize productivity while building the highest standard of patient care. Unlike other types of training, our focus is task-oriented and geared towards the front desk administrators of your practice. 

To train your administrative assistant:

• to properly greet patients
• answer the telephone 
• handle incoming and outgoing phone calls and emails
• implement efficient working processes, schedules, and procedures
• to create and manage an efficient recall and predetermination system

Help to utilize your software to the maximum

• Do you have security-proof systems in place to ensure correct financial data?
• Are you familiar with the accounting system in Abeldent or your dental software?
• Do you cross-reference reports to ensure accuracy and errors by your relied-on sources?

Advantages of utilizing our services

• Training fees are affordable
• The candidate will learn "The 5 Guidelines of Development" which will make them - and your practice - successful
• Tasks, processes, verbiage, and computer protocols will be introduced, developed, refined, and evaluated

How do you evaluate the efficiency of your front desk? Do your administrators have the success of your practice in mind? How do you align your front desk with your overall practice philosophy? Proper training is critical.